Refund Policy

Last Updated: 06-01-2026

This Refund Policy applies to all software products and services offered by Drishti Technology and Services, operating under the brand name Dtssoft India, including but not limited to Attendance Notebook, My Club Notebook, GymNexo, and any other current or future software solutions.

1. Eligibility for Refund

Refund requests must be submitted within seven (7) days from the date of invoice. Only payments made directly to Drishti Technology and Services are eligible for refund consideration. Requests received after the seven-day period will not be eligible for a refund.

2. Refund Approval

Refunds are applicable only for first-time subscriptions or purchases unless otherwise stated in writing. Each refund request will be reviewed to ensure compliance with this policy. We reserve the right to decline refund requests that do not meet the eligibility criteria.

3. Refund Process & Timeline

Once a refund is approved, the refunded amount will be credited back to the original payment method or bank account. Refunds will be processed within three (3) business days from the date of approval. Actual credit timelines may vary depending on the bank or payment gateway.

4. Non-Refundable Cases

Refunds will not be provided in the following cases:

Requests made after seven (7) days from the invoice date;
Subscription renewals, upgrades, or add-on services unless agreed in writing;
Partial usage of services after activation;
Customized development, integrations, or one-time setup fees;
Termination of services due to violation of the Terms & Conditions.

5. Taxes & Deductions

Applicable taxes, including GST and payment gateway charges, may be deducted from the refund amount as per applicable regulations. Refunds will be issued only for the net amount actually received.

6. Changes to This Refund Policy

Drishti Technology and Services reserves the right to update or modify this Refund Policy at any time. Any changes will become effective once published on our website.

7. Contact Us

For refund-related questions or requests, please contact us through our official website or authorized support channels.